Production Breakdowns

I just became aware that there is a a six plus month delay at NYCERS in processing members' claims to purchase service. This is not the only area where there are delays at NYCERS.

As of March, 2005 the NYCERS trustees regularly received a monthly production report telling them how many claims (for 20 different operational units) had been filed in the last month, how many had been processed in the same month, and a closing balance of outstanding claims unprocessed. These numbers were part of charts going back 15 months so that the trustees could see trends over a full annual cycle. The trustees were also given a summary chart indicating which operations were on target based on closing balances. For units not on target, the executive summary outlined corrective actions and estimated times to clear that balance. The estimates were based on actual levels of production.

Needless to say, since March, 2005 the monthly production charts have changed and no longer provide any numbers, only naked claims that production levels are on target. The new charts are a completed waste of paper.

It is hard to believe that the trustees would accept smoke and mirrors when they previously had extensive production figures. It is fair to say that the trustees don't care. Once upon a time, the union trustees were very focused on helping their members but no longer.

Just for Chuckles

Read this marketing garbage claiming wiz bang improvements at the NYCERS HR division. That's the unit run by Felita Baksh (aka Ramsami). You all know her well from her writing adventures with Karen Mazza, her credit card escapades with COIB, and her loose grip on the truth with DOI and the NYS Division of Human Rights. Of course, there is nothing to laugh about if you are one the NYCERS employees that she has tortured over the last eight years.